bdt bat Responsible Gambling
Betting and casino games are entertainment — not a source of income. bdt bat wants every player to play within healthy limits and to get help when needed. This page outlines our tools, warning signs, and ways to get support.
For 21+ Players Only
All bdt bat services — slots, live casino, cricket betting, virtual sports — are available to players aged 21 and above only. Age is verified at registration and additional identity documents may be requested in cases of doubt.
Participation in gambling by minors is strictly prohibited. If any underage member of your household uses your device, please keep your account logged out and keep your login details private. Our Terms and Conditions contain detailed policies on age verification.
What does responsible gambling mean?
Responsible gambling means staying within your own budget, managing your time, and treating betting as entertainment — not as a way to solve financial problems.
- Keep losses within an amount you can afford
- Play for fun, not to win
- Use your account with limits in place
- Take a break or seek support when needed
- Talk openly with family and friends
Our Self-Control Tools
bdt bat's account settings include several tools to help you stay in control of your play. To activate any of them, contact our 24/7 live chat or email support.
Set a Deposit Limit
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, the limit takes effect immediately; increasing it requires a 24-hour waiting period.
Session Time Limit
Decide in advance how long you will play in a single session. When the set time is up, you will be logged out automatically and prompted to take a break.
Loss Limit
Set the maximum amount you are willing to lose within a given period. Once you reach the limit, no further bets can be placed for that period.
Temporary Break
Close your account temporarily for 24 hours to 30 days. During this time you will not be able to log in or place bets, but your account will reopen automatically when the period ends.
Self-Exclusion
Close your account for 6 months to 5 years, or permanently. Once self-exclusion begins it cannot be reversed before the period ends, and no promotional emails will be sent.
Direct Support
Contact us via 24/7 live chat or email to activate or change any tool. Support is available in both Bengali and English.
Set Your Own Budget Limits
The form below gives you an idea of how to set a limit. To actually activate a limit, please contact our support team.
This form is for illustration only. To apply a limit, let us know via live chat.
Signs of Problem Gambling
If you notice any of the following signs in yourself or someone close to you, it is time to seek help.
- Repeatedly placing larger bets to try to recover money you have lost
- Hiding your betting or lying to family and friends about it
- Spending money meant for bills or everyday expenses on betting
- Taking out loans or borrowing money from others to bet
- Trying to stop betting but being unable to
- Feeling restless, anxious, or irritable when not betting
- Neglecting work, studies, or family responsibilities to spend time betting
Where to Get Help
Asking for help is not a sign of weakness — it takes courage. Support is available through several different channels.
bdt bat Support
Contact our support team via 24/7 live chat or email. Talk to us in Bengali, activate a limit, or apply for self-exclusion.
Family and Friends
Talk openly with close family members or trusted friends. Support from the people around you is often the most effective first step.
Professional Counselling
Speak with a mental health professional or a counsellor experienced in behavioural change. Mental health services are available at many hospitals and clinics across Bangladesh.
Responsible Gambling Principles
Plan Your Budget
Set aside a fixed amount each month for entertainment. Never bet more than that amount. Chasing losses — betting more in the hope of winning back what you have lost — is the hardest cycle to break and the most important one to avoid. Our FAQ has answers to common questions about deposit limits and account controls.
Do Not Make Decisions Based on Emotion
Whether you are on a winning streak or feeling low after a loss, both situations can lead to overbetting. Play with a clear head. Never bet while under the influence of alcohol or any other substance.
Manage Your Time
Decide how long you will play before each session starts. Watch the clock. Always prioritise time with family, work, studies, and healthy habits. Betting is not a substitute for any of these.
Protect Your Account Information
Keep your account password and login details completely private — do not share them with family members or friends. If someone else uses your account, you are responsible for any financial losses that result. Our Privacy Policy sets out detailed rules on data protection.
How Self-Exclusion Works
When you request self-exclusion, your account is fully closed for the chosen period. During this time no deposits, bets, or logins are possible. Promotional emails will also stop. To reopen your account after the period ends, you must contact support and complete a mandatory reflection period.
For permanent self-exclusion, your account can never be reopened. Any remaining balance will be returned after verification.