bdt bat Privacy Policy

This Privacy Policy ("Policy") governs the relationship between the bdt bat platform ("we", "our", "platform") and its users ("you", "your") regarding the collection, use, and protection of information. By using our services, you are considered to have accepted the terms of this Policy. For full details on the general terms of service, please read the Terms and Conditions page.

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bdt bat collects certain personal information for registration, platform use, and support purposes. This information comes from two main sources — directly from you, and automatically during your use of the platform.

1.1 Information You Provide Directly

• Full name, date of birth, and National ID or passport details (for age verification)
• Mobile number and email address
• Username and password set at the time of account creation
• Payment method details for deposits and withdrawals (such as bKash, Nagad, Rocket, Upay, or bank account)
• Messages and files you send when contacting customer support

1.2 Automatically Collected Information

• IP address, browser type and version, operating system
• Time of site visits, page view sequence, and session duration
• Data obtained from cookies and similar tracking technologies
• Technical information related to device identification

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We use your information only for specific and lawful purposes. The main purposes are described below:

2.1 Service Delivery and Operation

Your information is essential for account creation and verification, ensuring login security, processing deposits and withdrawals, and issuing bonuses. The age verification process is particularly important — we ensure that only individuals aged 21 or above are able to use the platform.

2.2 Security and Fraud Prevention

We analyse information through automated and manual methods to detect suspicious transactions, use of multiple accounts, or fraudulent activity. This is part of keeping your account secure.

2.3 Customer Support

We keep a record of your interactions with our 24/7 live chat and email support team so that future assistance is more effective. Support is available in both Bengali and English.

2.4 Ensuring Responsible Gaming

By monitoring user gaming behaviour, we identify problematic gaming patterns and provide timely support. In line with our Responsible Gaming Policy, user well-being is our highest priority.

2.5 Service Improvement

By analysing user preferences and behaviour patterns, we improve the platform's games, payment options, and overall experience. This analysis is always conducted on the basis of aggregated and anonymised data.

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To keep your information safe, bdt bat applies industry-standard technical and administrative measures.

3.1 Technical Security Measures

• All data transmission is secured using SSL (Secure Socket Layer) encryption technology
• Passwords are stored using strong hashing algorithms, never in plain text
• Firewalls and intrusion detection systems remain active in the server infrastructure
• Regular security audits and vulnerability assessments are conducted

3.2 Administrative Security Measures

• Only authorised staff can access your information, and only for specific job functions
• All staff are trained on data protection and privacy
• Data access logs are reviewed regularly

3.3 Data Retention Period

We retain your information for as long as your account remains active and for as long as necessary to provide services. Even after account closure, financial transaction records may be kept for a set period to meet applicable legal obligations.

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bdt bat never sells your personal information. Some information may be shared with trusted third parties in the following limited circumstances:

4.1 Payment Processors

The transaction information necessary to complete deposits and withdrawals is shared with bKash, Nagad, Rocket, Upay, and bank transfer processors. These organisations handle information in accordance with their own privacy policies.

4.2 Technology and Service Partners

Technology partners engaged to operate the platform (hosting, analytics, security) may access limited information under contractual confidentiality obligations. They may not use this information for any other purpose.

4.3 Legal Obligations

We may be required to disclose information under orders from a competent court, valid requests from government authorities, or the requirements of applicable law. In such cases, only the information requested is provided.

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The bdt bat website uses cookies and similar technologies to improve your experience.

5.1 Types of Cookies

• Essential Cookies: Required to keep login sessions active and maintain security. These cannot be turned off.
• Functional Cookies: Used to remember your language preferences and settings.
• Analytics Cookies: Collect anonymous statistics to understand how the platform is used.

5.2 Cookie Controls

You can turn off non-essential cookies through your browser settings. Please note that disabling certain cookies may limit some features of the platform.

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You have certain important rights over your personal information that bdt bat respects:

6.1 Access and Correction

You may request to view the information we hold about you at any time. You have the right to request correction of any information that is incorrect or incomplete.

6.2 Request for Data Deletion

In certain circumstances you may request that your information be deleted. However, complete deletion may not be possible in cases of legal obligations or ongoing disputes.

6.3 Objection to Processing

You have the right to object to marketing communications or certain types of data processing. We respond to such requests within a reasonable time.

6.4 How to Exercise Your Rights

To exercise any of the above rights, contact our support team via live chat or email. We are committed to responding to your request within 30 business days.

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bdt bat strictly prohibits use of the platform by anyone under the age of 21. Age verification is mandatory during the registration process. If we learn that information from a minor has been collected by mistake, we will immediately delete that information and close the associated account. For more details on our responsible gaming practices, visit the Responsible Gaming page.

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bdt bat may update this Privacy Policy as needed. For significant changes, we will display a notice on the platform and notify you by registered email or mobile. Continued use of the platform after a change will be taken to mean that you have accepted the updated policy. In all cases, the "Last Updated" date shown at the top of the page indicates the most current version.

To learn more about our services, you can read the About Us page, where bdt bat's goals and values are described in detail.

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If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: